99abc Privacy Policy — How We Keep Your Information Safe

99abc takes the privacy of every member seriously. This Privacy Policy ("Policy") applies to the 99abc website, mobile app, and all associated services.

When you register, log in, or use any service on 99abc, you voluntarily share certain information with us. 99abc commits to using that information solely to provide you with a better experience and to ensure your security.

This Policy has been developed in compliance with GDPR and applicable international data protection regulations. 99abc handles your data lawfully at all times.

99abc collects user information in several ways. The categories are outlined below:

Information Provided Directly by You:

• Full name, date of birth, and gender.
• Email address and phone number.
• Address and nationality.
• A copy of your ID document for KYC verification.
• Mobile banking or e-wallet account details (for withdrawal processing).

Automatically Collected Information:

• IP address and device type.
• Browser type and operating system.
• Activity logs on the platform — pages visited and time spent.
• Transaction history and gaming activity.
• Information collected through cookies and similar tracking technologies.

99abc uses the information it collects for the following purposes:

99abc may use your information to send you personalised offers and bonuses. If you'd prefer not to receive these, you can opt out at any time from your account settings.

99abc retains your data only for as long as necessary. Our retention policy is as follows:

• All core information is retained for as long as your account remains active.
• After account closure, certain data may be retained for up to 5 years to meet legal obligations.
• Transaction records are retained for the period required under applicable financial regulations.
• Cookie and session data is stored for a limited period and deleted automatically once it expires.

99abc does not sell or rent your personal information. Data may be shared only in the limited circumstances outlined below:

• Payment Processor: Necessary information is shared with mobile banking and e-wallet providers to process withdrawals and deposits.
• KYC Providers: Trusted third-party services may be used to verify your identity.
• Legal Authorities: Data may be disclosed in response to a valid court order or request from a regulatory authority.
• Technology Partners: Limited data may be shared with trusted technology partners to operate the platform's technical functions — all such partners are bound by strict confidentiality agreements.

The 99abc platform uses cookies to enhance your experience. Cookies are small text files stored in your browser.

• Essential Cookies: Essential for maintaining login sessions and platform security. These cannot be disabled.
• Functional Cookies: To remember your language preference and other settings.
• Analytics Cookies: To understand user behavior and improve the platform.
• Marketing Cookies: To show you relevant offers based on your preferences — you can turn these off at any time.

You can manage cookies at any time through your browser settings. Note that disabling certain cookies may limit platform functionality.

99abc gives you full control over your personal information. Your rights include:

• Right to Know: You can find out what information we hold about you.
• Right to Rectification: You may request that incorrect or outdated information be corrected.
• Right to Erasure: Where there is no legal obligation, you may request that your data be deleted.
• Right to Portability: You can receive your data in a machine-readable format.
• Right to Object to Processing: You may object to the processing of your data for specific purposes.
• Right to Withdraw Consent: You can opt out of marketing communications at any time.

To exercise these rights, please contact 99abc support.

99abc strictly prohibits the use of its platform by anyone under 18. We do not knowingly collect data from minors.

If we are informed that an account has been registered by someone under the age of 18, that account will be closed immediately and all associated data will be deleted.

99abc uses industry-leading technology to protect your data:

• 256-bit SSL/TLS encryption — across all data transmissions.
• Encryption of stored data — information held in databases is also encrypted.
• Two-Factor Authentication — an extra layer of security for your account.
• Real-time fraud detection — instant alerts triggered by suspicious activity.
• Regular security audits — conducted by independent third-party experts.
• Restricted Access — only authorized personnel can access specific data.

However, no transmission over the internet can be guaranteed to be completely secure. Keep your password strong and never share it with anyone.

99abc may update this Privacy Policy from time to time. When changes are made:

• The "Last Updated" date at the top of the policy will be revised accordingly.
• You will be notified via email or on the platform whenever significant changes are made.
• Continuing to use the platform after any changes have been made will be considered acceptance of the updated policy.

Visit this page regularly to stay up to date with the latest version of our policy.

For any questions, concerns, or requests to delete your data under this Privacy Policy, please reach out via:

• Live Chat: Available 24/7 from any page on the platform.
• Email: [email protected] (typically responded to within 48 hours).

For any special data protection requests, we will verify your identity before taking action.